SHOPPING
Which categories of products are available in your dirt stores?
Kir stores have products in various categories such as dresses, blouses, pants, skirts, jackets, jewelry and accessories.
How can I buy dirt products?
To buy products from Kir'in online store, you can go to our website, add the products you want to your cart, make a payment and complete your order.
Which payment options are available at Kir's online store?
Credit card and bank transfer options are available in our online store.
How soon can I receive Kir products?
The delivery time of your order is usually between 3-5 business days after payment confirmation. Delivery time may vary depending on your region and shipping company.
Which size ranges are offered for dirt products?
Kir products are generally available in sizes S to XL.
RETURN & EXCHANGE
What should I do if I want to return or exchange Kir products?
You can submit your return or exchange request by filling out the form on our online platform or by contacting our customer service.
Is there a time limit for returning Kir products?
Yes, a return or exchange request is usually required within 14 days.
What conditions do products need to meet for a return or exchange?
Products must be unused, unworn, with tags attached and in original packaging.
Who covers shipping costs when I exchange Kir products?
Shipping charges for incorrect or defective products sent by Kir will be borne by Kir.
How long does the return or exchange process take?
The return or exchange process is usually completed within 3-5 business days after the request has been processed.